Refund Policy

1. General Policy

All purchases made through the Service are considered digital services. As such, refunds are generally not provided once the service has been accessed or used.

However, we aim to be fair and reasonable in all cases.

2. Subscriptions

If you purchase a subscription:

• Subscriptions automatically renew unless canceled before the renewal date
• You may cancel your subscription at any time
• Cancellation will take effect at the end of the current billing period
• You will retain access to the Service until the end of the paid period

Refunds are generally not provided for partially used subscription periods.

3. Exceptions

Refunds may be considered in the following situations:

• Duplicate or accidental charges
• Technical issues that prevent you from using the Service
• Billing errors
• Unauthorized transactions (subject to verification)

Each request is reviewed on a case-by-case basis.

4. Paddle Payments

Payments made on the web are processed by Paddle, our payment provider.

In some cases, refunds may be handled directly through Paddle. You may also contact Paddle support regarding your order if needed.

5. Legal Rights

Nothing in this policy limits your rights under applicable consumer protection laws.

Depending on your location, you may be entitled to a refund under local regulations. These rights will always be honored.

6. How to Request a Refund

To request a refund, please contact us with the following information:

• Email address used for purchase
• Description of the issue
• Proof of payment (if available)

Contact:

reachvolar@gmail.com

We aim to respond to all requests within a reasonable time.